Green Motion car rental Birmingham Downtown United Kingdom


Birmingham Downtown

Our rental station is based within a 10 minute walk from Birmingham New Street train station and only a couple of minutes away from the Mailbox Birmingham, the Bullring Shopping Centre, Grand Central and the Birmingham Canal.

Directions

From Birmingham New Street Station (walking directions):

1.When you exit the train station, walk down west Navigation Street towards Pinfold Street

2.Turn left onto Royal Mail Street

3.Turn right onto Severn Street

4.Continue on the street down to Blucher Street, going past the Mailbox

5.Turn right onto Upper Gough Street

6.Turn left into Washington Street and you’ll find Green Motion on your left

From Birmingham New Street Station (driving directions):

1.Head west on Navigation Street towards Pinfold Street

2.Turn left onto the slip road to Suffolk Street Queensway

3.At the roundabout, take the third exit onto the B4127

4.Turn right onto Granville street and then right onto Ridley Street

5.Turn right onto Washington Street and you’ll find Green Motion on your left


Should you require assistance, please contact our Green Motion Birmingham New Street team directly on 0121 296 2955.

To make a car or van hire booking at our Birmingham New Street branch, simply click on the ‘get a quote now’ button and enjoy our great service and competitive car hire deals and do your bit for the environment.

Contact Birmingham Downtown

Green Motion Birmingham Downtown
7 Washington Street
Birmingham
B1 1JR

Opening hours

  • Monday: 08:00 to 18:00
  • Tuesday: 08:00 to 18:00
  • Wednesday: 08:00 to 18:00
  • Thursday: 08:00 to 18:00
  • Friday: 08:00 to 18:00
  • Saturday: 09:00 to 13:00
  • Sunday: Closed
  • Bank Holiday: 08:00 to 18:00
  • Berlingo XL
  • 2008
  • Trafic
  • 9 Seater
  • C3
  • 3 Series
  • Mini
  • 1 Series

Green Motion Birmingham Downtown

After you’ve safely arrived in Birmingham and collected your hire car from Green Motion Birmingham New Street, we know that you will be eager to get your car on the road and start exploring the United Kingdom.

If you are unfamiliar with driving in the United Kingdom, it is important to remember that you must drive on the left hand side of the road. We also recommend that you consider hiring a GPS (SatNav) to ensure that you arrive at your destination with speed and accuracy.

Enjoy your car hire in Birmingham

If this is your first time driving a car in Birmingham, our advice is to stay calm and take your time. As already mentioned, remember to drive on the left. We also recommend for your own peace of mind to consider hiring a GPS to ensure you can navigate around Birmingham with ease (ask at the rental counter for details).

There are many roundabouts throughout the UK, they are actually relatively easy to manoeuvre around (once you get your head around them) and they help to keep the flow of traffic running smoothly. There are two key things to remember when approaching a roundabout: get in the correct lane for the direction you are want to drive (left, straight or right) and always give way to the driver on your right.

When travelling on the motorways or dual carriageways, the speed limit is 70 mph (112 km/h) and 60 mph (97 km/h) on single carriageways. The speed limit outside the city ranges from 40 mph (64 km/h) to 50 mph (80km/h) and 30 mph (48 km/h) in built-up areas unless started otherwise. For your own safety it is important that you obey the local traffic and speed restrictions.

Should you require any assistance while in Birmingham, the UK emergency services can be contacted by calling 999 for police, fire fighters and medical services.

For further advice and information on renting a car in Birmingham and enjoying the best offers and discounts we have on offer, remember to get a car rental quote from greenmotion.com. Alternatively you can contact Green Motion's Central Reservation team by calling +44 (0) 2071864000 or by calling Green Motion Birmingham New Street directly on 0121 296 2955.

Green Motion Birmingham New Street are looking forward to meeting your car hire needs in the United Kingdom.

GREEN MOTION BIRMINGHAM DOWNTOWN | 2020


We beat any genuine like-for-like quote | Contact us today on 0121 296 2955 | Terms Apply

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For any assistance please contact Central Reservations on +44 (0) 2071864000 or reservations@greenmotion.com

How can I contact Green Motion Birmingham New Street?

greenmotion.co.uk/terms. You can contact Green Motion Birmingham New Street by phone on 0121 296 2955 or by email on birmingham.newstreet@greenmotion.co.uk.

What personal identification do I need to hire a car?

If you book directly through greenmotion.co.uk a full list of our terms and conditions can be found at greenmotion.co.uk/terms.

Mandatory documentation will include:

  • For hirers NOT arriving by flight
    • Valid original driving licence with 2 years’ experience.
    • DVLA check code (UK licence holders)
    • Credit card in main driver’s name with available credit up to excess liability and the credit card must NOT expire within 2 months of the hire return date. Please check your voucher and see below for detail
    • Proof of address such as utility bill or bank statement issued within past 4 months – must match address on licence or a second proof will be needed
    • Voucher (paper or digital)
    For hirers who are arriving by flight
    • Valid original driving licence with 2 years’ experience.
    • DVLA check code (UK licence holders)
    • Credit card in main driver’s name with available credit up to excess liability and the credit card must NOT expire within 2 months of the hire return date. Please check your voucher and see below for detail
    • Passport
    • Boarding pass from inbound flight
    • Voucher (paper or digital)
Can I check Green Motion’s car hire rates without placing a booking?

Yes, you can enter your booking requirements (location, dates, vehicle type etc.) on our website here and you will be automatically directed to our booking options and rates. However, please be advised that our rates may change.

Can I book additional extras or equipment?

Yes, you can book additional extras or equipment through our online booking process. You can reserve a child seat, baby seat, additional driver and GPS (SatNav). Some additional options can also be booked at the Green Motion Birmingham New Street rental branch. These additional options will be pay on arrival. 

Can I reserve a vehicle and pay for it if I am not the person who will be picking it up and driving it?

There is no restriction on who can pay for the rental however on arrival at the rental station the credit card used for the deposit must be in the name of the main driver. The credit card used for the deposit will not be accepted if it is in the additional driver’s name. 

Can I make amendments to my booking?

Yes, this is possible. If you booked through our website, please contact our reservations team on reservations@greenmotion.com however there is no guarantee that we will be able to amend your booking but we will try our best to help. 

Do I need to leave a deposit when renting my car?

Yes, in all cases the main driver will be required to leave a deposit which will be taken by the method of pre-authorisation from the credit card presented. The level of pre-authorisation taken is dependent on the type of insurance purchased and the agreed excess. Typically the level of pre-authorisation required will mirror the level of agreed excess. In the cases where the hirer has selected a zero excess option, a small deposit / pre-authorisation will be required to cover any traffic violations including parking and speeding offences that may occur while the hire vehicle is in the custody of the hirer.

We would ask you to note that all pre-authorisation’s are released on the completion of the hire following a satisfactory review of the vehicle and its condition noting that any damaged caused to the vehicle while out on hire will be subject to cost with the relevant amount being removed from the pre-authorisation.

Typical deposits / pre-authorisations can range from £200 GBP to £2505 GBP dependent on the car type, age and driving experience of the driver and agreed excess.

Can I reduce my excess?

Green Motion Birmingham New Street offers their rental customers the opportunity to reduce their excess by purchasing one of our excess reduction packages. Each package provides different benefits ranging from reduction in excess to zero excess. Please ask at the rental counter for more information.

Which payment and debit cards does Green Motion accept?

In most cases, each Green Motion location will accept most major credit cards including Visa and MasterCard.

In relation to debit cards (Visa), these are typically accepted for the payment of rentals but unfortunately we cannot secure a deposit / pre-authorisation using a debit card and as such require a valid credit card for the pre-authorisation of the deposit. In addition we are unable to accept cash either for the payment of the rental or for the security deposit.

We would ask you to note that in the event that we are unable to guarantee funds relating to the security deposit on your credit card we will be unable to rent a vehicle to you.

How long do I wait for the release of a deposit / pre-authorisation?

Green Motion Birmingham New Street does not hold the pre-authorisation / deposit in our bank accounts. The pre-authorisation is a block of the agreed amount held against the credit card presented by the issuing bank. As soon as the vehicle has returned and we are happy with the condition of the vehicle, we action a release of the pre-authorisation.

The time taken by the issuing bank to release the pre-authorisation on the credit card varies immensely dependent on the bank and the country of issue. Typically, most pre-authorisations / deposits are released within 7 – 14 days from the return of the rental car.

In the event that you feel a pre-authorisation has not been released with the prescribed time frame it will be necessary for you to make direct contact with the issuing bank as Green Motion Birmingham New Street has no jurisdiction in this matter.

What happens if my journey is delayed?

In the event that your journey is delayed, please endeavour to contact Green Motion Birmingham New Street. In most cases we will reserve your car until you arrive for up to 4 hours from the original pick up time. It is important that you make direct contact with the branch if you feel that your delay will exceed 4 hours to avoid us treating the rental as a “no show” and us reselling the rental car.

What happens if I arrive at the rental office outside office hours?

Green Motion Birmingham New Street’s opening hours are from 08:00 to 18:00 (Monday - Friday) and 08:00 to 16:00 (Saturday & Sunday). In the event that we receive no notification that your arrival has been delayed there is little we can do to facilitate your rental once the rental office is closed. In the event that we have received contact notifying us of your delay, you will be advised whether or not we can accommodate your late arrival and whether or not it will attract any out of hours or late fees.

Am I able to return my car before Green Motion Birmingham New Street opens?

You are not authorised to return your rental vehicle outside office hours unless prior agreement has been made noting that in the event that agreement has been authorised, it is subject to strict terms and conditions. Typically, return of the rental vehicle outside of rental hours is not authorised.

What do I do if I have a complaint about Green Motion Birmingham New Street?

Green Motion takes customer service extremely seriously and we want you to get the best out of your car hire experience. In the event of our service has proven unsatisfactory, in the first instance you can contact our location directly at birmingham.newstreet@greenmotion.co.uk.