Contact us

To place a booking

If you wish to place a new booking, or if you require further information before placing a booking, please use the “Help before your rental” form above or email Alternatively, you can phone our reservations centre on:

Tel: (From the UK): 03338884000

Tel: (From overseas): +44 (0)2071864000

To amend or extend your booking

Please note that all amendment requests must be made in writing and we are unable to accept or confirm amendments over the phone.

To amend an existing booking that has not yet started

If your rental has not yet started and you want to make an amendment, please use the “Help before your rental” form above or email

To amend or extend a booking that has already started

If you have already collected your hire vehicle and you wish to extend or amend your rental, please contact the rental station that you booked from directly. Their contact details can be found on your rental voucher, or by visiting

To contact customer service

We request that all complaints are sent to us in writing in order for us to provide a fast and efficient response. Please fill out the “Help after your rental” form above and complete the information requested. Please note that we aim to resolve post hire complaints within 14 days of receipt.

To contact a Green Motion location directly

If you would like to contact a local Green Motion worldwide location, please click Locations which will take you to the locations page. Please select the location of your choice, and you will find full contact information including telephone number and email address.

To enquire about Franchising

If you have an enquiry with regard to owning and operating a car and van rental franchise with Green Motion, please contact us on or call us on:

Tel: (From the UK): 03338884001
Tel: (From overseas): +44 (0)20 71864000

Travel Partners

If you are a travel agency, tour operator or online travel agent and have an enquiry with regards to partnering with Green Motion please contact: