Green Motion Privacy Policy

Controller of information

Any personal information provided to or gathered by this website is controlled primarily by Green Motion Limited, whose registered office is at Medina House, 334 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AE.

What data does Green Motion collect?

Booking Information: When booking car rental services we ask for your name, postal address, telephone number and email address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of any quotes obtained or bookings made. If you pay for your rental at the time of booking you will be asked to enter your payment card type, number and expiration date to enable us to take your payment.

Online Account: When you make a booking, we will give you the opportunity to create an online account. If you accept we will store the personal details you provide in our customer database. This will enable you to make future bookings more rapidly. Deletion of your online account will not delete the personal data that we hold on file. You are able to view and correct the personal data we hold at any time, see the 'Accessing and Updating Information' section on how to do so.

IP address: We collect your IP address when you visit our site. This only identifies your ISP (Internet Service Provider) and does not contain any information about you as an individual. We use this information to help us understand more about where our site traffic originates.

Cookies: Our website uses cookie technology. Cookies are encrypted strings of text that a website stores on a user's computer. Cookies enable us to customise our website and offerings to your needs and provide you with a better online experience. In addition, cookies are used to measure usage of various pages on our website to help us make our information more pertinent to your needs and easy for you to access. The types of cookies that we use are referred to as "session" cookies and "persistent" cookies.

Session cookies are temporary and are automatically deleted once you leave our website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other sites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide us in your dealings with our website. Cookies do not corrupt or damage your computer, programs or computer files.

This website also uses 3rd party vendor re-marketing tracking cookies, including the Google AdWords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system.

The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

You can opt out of these cookies by using the tool available here: https://tools.google.com/dlpage/gaoptout/

How does Green Motion use your data?

Sharing Information
Green Motion will never release your personal details to any company that is not a member of the Green Motion network for marketing purposes.

We will from time to time share with other companies (located inside and outside Europe) information relating to our car rental service operations (e.g.) evidence a hire took place/damage occurred, which may include your personal information. Unless you have given us your consent your personal information will not be used for any other purpose.

Green Motion Online Competitions
If you enter any competitions we offer on our site, we will ask you to enter certain personal information so we can notify you if necessary. Exact terms and conditions and rules of each competition will be posted at the time and may vary. If a prize is offered through a third party we may need to disclose information to the relevant third party in order to facilitate the distribution of any prizes.

Green Motion Online Surveys
When you participate in any online surveys you may be asked to supply certain personal information, for example age or income. Provision of all or any of the requested information is voluntary. Survey results will only be used to improve the Green Motion car hire experience for our customers and not for any other purpose.

How does Green Motion Protect Your Data?

Secure Socket Layer (SSL) encryption technology is used to protect personal information such as credit card details when making a booking.

Any personal information that we hold as part of your customer profile will be held in a database with physical and technological security controls and procedures in place.

Only the last 4 digits of your credit card number will be displayed when viewing, amending or deleting your credit card details or on any booking on our website.

Our Commitment to Data Security

The security of your personal information is important to us. When you enter sensitive information (such as your payment card number) during any registration or booking process, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personally identifiable information and personal data submitted to us, both during transmission and once we receive it. No method of transmission over the Internet or method of electronic storage is 100% secure; therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

With this in mind we would ask you not to enter any payment card number into fields on our websites, unless that the field is specifically marked for that purpose.

Accessing and Updating Information

You are welcome to see the information held about you at any time and to make the necessary amendments to keep the information up to date.

To view your personal information please contact info@greenmotion.com quoting your name and address and either your driver’s licence number or date of birth (for verification).

Subscribing to our Email NewsletterOur email newsletter provides subscribers with the latest information on prices, offers, products, services and competitions. We will only send our newsletter to users who have agreed to receive it.

When you agree to receive our newsletter we will ask for a minimum of your email address. Over time we may ask for additional personal information about you. Providing this information is voluntary and will be used to customise the content of your newsletter so it is relevant to you.

You can unsubscribe at any time and will be given the option to do so from each newsletter we send you, or by contacting us at info@greenmotion.com.

Changes to this Policy

Any changes to this privacy policy will always be posted to this page of our website.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, Green Motion Limited, Aspen Farm, Sheep Lane, Woburn, MK17 9HD, United Kingdom. We will promptly correct any information found to be incorrect.