Arriving at East Midlands Airport
When you depart your flight, please collect your luggage and once outside arrivals please call us on 01332 220 770 to arrange your shuttle bus transfer to our site at the Hilton Hotel. We offer a complimentary shuttle service for all our customers.
Arriving at East Midlands Airport by train
Head South on Kegworth Road towards the A453. At the end of Kegworth Road turn right onto the A453 towards the M1 junction 24 roundabout. At this roundabout take the Hilton Hotel Lane; this is the exit immediately AFTER the A50 Stoke/ Derby road. The hotel is located about 200 yards on the right.
Dropping off your car at Green Motion East Midlands Airport
The hotel is located just off the M1 at J24 roundabout, also called the Kegworth Interchange.
At this roundabout take the Hilton Hotel Lane; this is the exit immediately after the A50 Stoke/ Derby road. The hotel is located about 200 yards on the right. Roads connecting to this interchange are M1 northbound and southbound, A453 from airport, A453 from Nottingham, A6 from Loughborough, A50 from Derby.
Please note that the hotel can ONLY be accessed from J24 of the M1, Kegworth Interchange.
The hotel is 10 minutes from the airport.
Green Motion East Midlands Airport
Hilton Hotel, Main Lobby
Green Motion East Midlands Airport
After you’ve safely landed in the East Midlands and collected your hire car from Green Motion East Midlands Airport, we know that you will be eager to get your car on the road and start exploring the United Kingdom.
If you are unfamiliar with driving in the United Kingdom, it is important to remember that you must drive on the left hand side of the road. We also recommend that you consider hiring a GPS (SatNav) to ensure that you arrive at your destination with speed and accuracy.
Enjoy your car hire in the East Midlands
If this is your first time driving a car in England, our advice is to stay calm and take your time. As already mentioned, remember to drive on the left. We also recommend for your own peace of mind to consider hiring a GPS to ensure you can navigate around the East Midlands with ease (ask at the rental counter for details).
There are many roundabouts throughout the UK, they are actually relatively easy to manoeuvre around (once you get your head around them) and they help to keep the flow of traffic running smoothly. There are two key things to remember when approaching a roundabout: get in the correct lane for the direction you want to drive (left, straight or right) and always give way to the driver on your right.
When travelling on the motorways or dual carriageways, the speed limit is 70 mph (112 km/h) and 60 mph (97 km/h) on single carriageways. The speed limit outside the city ranges from 40 mph (64 km/h) to 50 mph (80km/h) and 30 mph (48 km/h) in built-up areas unless started otherwise. For your own safety it is important that you obey the local traffic and speed restrictions.
Should you require any assistance while in the East Midlands, the UK emergency services can be contacted by calling 999 for police, fire fighters and medical services.
For further advice and information on renting a car at East Midlands Airport and enjoying the best offers and discounts we have on offer, remember to get a car rental quote from greenmotion.co.uk. Alternatively you can contact Green Motion's Central Reservation team by calling +44 (0) 2071864000 or by calling Green Motion East Midlands Airport directly on 01332 220 770.
Green Motion East Midlands Airport are looking forward to meeting your car hire needs in the United Kingdom.
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You can contact Green Motion East Midlands Airport by phone on 01332 220 770 or by email on firstname.lastname@example.org.
All drivers must be a minimum of 21 years old. Drivers aged 21 to 24 years old will incur restrictions on vehicle size during the online booking process. Drivers aged 21 to 24 cannot drive any premium, large or estate vehicles. Other limitations may apply, please contact the rental branch at the time of booking for more detail. For young drivers a daily surcharge of £50.00 per day applies. Relevant driving licence entitlement (for example D1 category on UK licence) must also be provided if applicable.
The standard maximum age for insurance purposes is 80 years. Please check with the branch prior to booking. Young drivers may be subject to a different pre-authorisation amount, please check with the renting branch prior to collection.
All drivers must produce a full, valid driving licence. Non-EU* licence holders are required to have an International Driving Permit if the licence is not in English. To find out more about IDP, click here.
*For full driving licence requirements & restrictions, please click here.
The DVLA check code is the online counterpart of the photo card driving licence. The code is used to access the DVLA database to check the driving licence information, and it allows you to share your licence information with car hire companies. Your driving record is held on the DVLA’s database, which includes things like penalty points and the types of vehicles you’re permitted to drive. To obtain your DVLA code, click here.
In addition, we can upload the documents onto the system to speed up your vehicle collection process. Please send us digital copies of the following documents to email@example.com with the email Subject: Driver’s name and collection date (dd/mm/yy) e.g. “John Smith 01/02/21”
*Please ensure all digital copy is clear, in format of JPEG or PDF and each of them does not exceed 1.5MB. You are required to provide the original copies at the rental desk.
Out of hours requests are treated as on request and cannot be guaranteed. If an out of hours service is available, then rentals will attract a £36.00 (including VAT) charge payable on collection.
Collections or returns after midnight will attract a fee of £75.00 (including VAT) if available. Not all locations offer out of hours returns and a 24 hour service should not be assumed where out of hours service is offered. Please liaise with the location directly for more information.
A thorough inspection of your rental car is essential to identify any pre-existing damage, ahead of commencing your hire. Green Motion has created a short video, to assist you with the vehicle inspection, the video can be found here. Additionally, the ‘5 Damage Hotspots’ video provides you with a guide of the 5 key damage hotspots to be aware of and shows you how to check these areas properly. Click here, to view the video.
Vehicles are supplied with fuel and should be returned with the same level. The level of fuel supplied is not guaranteed and will be established at the point of vehicle collection, being between 1/8 tank and full. Fuel is at the hirers expense. Hirers are recommended to return the car with the same amount of fuel to avoid charges. The amount charged at that point will be higher than those experienced at petrol stations.
This policy applies to all packages.
Bookings under the Basic and Plus packages are subject to a maximum of 100 included miles per day* (cumulative) with excess miles being charged at £0.30 per mile (including VAT) For UK rentals. Unlimited Mileage can be purchased at an extra cost from £6.00 to £7.80 (including VAT) per day.
Basic – 100 Limited miles per day
Plus – 100 Limited miles per day
Premium – Unlimited miles per day
Premium Plus – Unlimited miles per day
No. At Green Motion you don't need to purchase insurance as we provide a damage waiver within the cost of your hire. You can, of course, take option to purchase additional protection products to reduce the excess further to give you complete peace of mind.
Manufacturer's warranty roadside assistance cover is included in our rates. Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire. Dependent on the circumstances we reserve the right not to provide a replacement vehicle. Breakdown or other occurrences which are not as a result of manufacturer fault are not covered unless Roadside Assistance Plus (RAP) has been purchased. Where Roadside Assistance Plus has been purchased, this does not limit any liability for the costs associated with driver error faults instead provides free recovery or other solution immobility. Breakdown occurring in remote rural areas (e.g, Highlands of Scotland) that are of a customer misuse/not using the vehicle in a sympathetic fashion nature, are not covered and will incur additional charges.
We request no animals are transported in our vehicles unless contained. A valeting fee may be applied to rectify any soiling due to animal transportation. The minimum fee will be at least £96 (including VAT).
PCN is a penalty charge notice (parking ticket, congestion charge fine, speeding fine, Dartford Crossing fine, fine for using a bus lane etc.) and our admin fee of £84.00 will be charged to you. Please contact the location directly to discuss the matter if you have any further queries.
Green Motion locations accept VISA & MasterCard credit cards for payments. Debit, pre-paid VISA & pre-paid MasterCard can be used to pay for ancillary charges ONLY.
All credit/debit card payments will be subject to and must pass CHIP and PIN verification. Cards must be in the main driver’s name.
Cash, cheques, electronic & un-embossed cards are not accepted.
Our standard security deposit varies from £1205 - £2505, this is depending on the vehicle group booked and driver’s age. Green Motion does offer various packages, whereas the deposit amount can be lowered.
A pre-authorisation is the method by which a deposit amount is ringfenced rather than transacted as a sale. The monies must be available in the account but will not leave it. The amount will not be available to the account holder until released by their bank. The period until the funds are released is usually between 5 and 15 days but can be longer depending on the type of card and country of issue.
Yes, you can book additional extras or equipment through our online booking tool. You can reserve a child seat, baby seat, additional driver and GPS (Sat Nav). Some additional options can also be booked at the Green Motion rental branch. These additional options will be pay on arrival.
There is no restriction on who can pay for the rental, however on arrival at the rental station, the credit card used for the deposit must be in the name of the main driver. The credit card used for the deposit will not be accepted if it is in the additional driver’s name.
If your reservation was made through Green Motion website/app directly, please contact our reservations team on firstname.lastname@example.org for amendments or cancellation. However, there is no guarantee that we will be able to amend or cancel (Please refer to Cancellation Policy within Green Motion T&C’s) your booking, but we will try our best to assist.
If your reservation was made through a third party website/agent (other than Green Motion website), please contact them directly for any amendments or cancellations.
Airport Locations – reservations will be held for 4 hours (within office hours) from the specified reservation time, after which will be classified as a no-show. If a customer arrives after this time, then a vehicle is not guaranteed. Collections outside of the office opening hours will incur an ‘Out of Hours’ fee.
If a customer experiences flight delays (and a valid flight number is provided) a reservation will be held for 4 hours from the delayed arrival time (within office hours). A collection outside of office hours will incur an ‘Out of Hours’ fee. It is the responsibility of the customer to inform a location before flying if delayed or arriving after a location’s closing time.
If no valid flight number is provided, then the reservations will be held for 4 hours or until the location closes. Staff cannot wait after the closing time when no flight number is provided.
Flight diversions will be treated as a no-show at the original location and a booking cannot be assumed to be transferred.
Non Airport Locations – a reservation will be held for 4 hours or until closing time, whichever is first. Staff will not wait after the closing time.
Green Motion vehicles can only be used on the UK mainland - including Scottish Islands, Isle of Wight and Isle of Man – without written permission to do otherwise. Permission for use in Ireland* or on the continent and France will attract the following charges. The cost will be calculated as the Standard rental + £140 surcharge + £30 per part calendar day. Permission is not assured and must be sought from the Green Motion supplying location 7 days prior to any overseas use. It is the responsibility of the driver to ensure all that all European driving regulations are followed including GB stickers plus any mandatory equipment required. If prior notice is not given then permission at the rental counter may be refused.
Failure to obtain permission will result in a breach of contract and will incur charges including reverting to a rack rated tariff. (https://greenmotion.co.uk/rack-rate). Charges will be dependent on the circumstances of each case e.g. the cost of repatriation of the vehicle, foreign storage costs or impounding costs.
When a vehicle is taken overseas a daily mileage limit of 100 miles will be applied to the ENTIRE rental. Mileage over the agreed amount will be charged at £0.30 pence per mile. Any unlimited mileage package applies to travel in the UK only.
*Vehicles hired in Northern Ireland will not attract a fee for travel into the Republic of Ireland.
Green Motion takes customer service extremely seriously and we want you to get the best out of your car hire experience. In the event of our service has proven unsatisfactory, in the first instance you can contact our location directly at email@example.com.
The East Midlands region comprises of Derbyshire, Leicestershire, Northamptonshire, Nottinghamshire, Lincolnshire and Rutland.
With this many 'shires' available to you, we are sure that you are bound to find something of interest.
If you haven't firmed up your travel plans as of yet, we recommend putting some thought into visiting the Peak District, Sherwood Forest and / or the Lincolnshire coast.
There are also many major cities and towns that are a lovely mixture of 'quintessentially English' and also modernly trendy, such as Nottingham and Lincoln.